Shipping Terms

Prices listed do NOT include shipping. For exact shipping costs, please email your zip code for UPS delivery or nearest major airport for pickup at your Southwest Airlines cargo hub. Please also include species and quantities being purchased. We can ship to your closest UPS Customer Center for you to pickup immediately. This will save your shipment from going out in a delivery truck and is always recommended, especially if temperatures are to the extreme. You will need identification to do this. We cannot be held responsible for shipping costs incurred when upholding our guarantee. Shipping is always the responsibility of the buyer and is a non-refundable expense. Shipping starts at $35 within the state of Florida and $45 outside the state of Florida.

A signature will be required for all shipments. Please be home to accept delivery or make alternative arrangements. Time of arrival will sometimes vary. Signature from an adult is mandatory. If a minor signs for your shipment, this will render our guarantee void. You must be home to receive your shipment on the first attempt to deliver or all guarantees are void.

All dry goods are shipped by ground and will not arrive overnight unless specified.

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